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Where do I park?When you arrive, please feel free to park in the parking lot located on Boush Street. In case you can't find a spot there, You can always drive around the building and look for other available spots. There are spaces all around the building. The entrance door is located on the corner of Boush and Va Beach Blvd across from the 7-11. Take the stairs or elevator to the second floor and we are located in Suite 204.
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What is an escape room?An escape room is an immersive game experience in which you and your team select a themed room to solve puzzles and riddles and accomplish an overall task within a set time limit.
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How long does an escape room last?Our escape rooms have a 60 minute time limit. The length of your experience depends on how quickly your team is able to solve find clues and solve puzzles. Average team time is usually 40-50 minutes.
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What is the minimum age requirement for an escape room?The minimum age requirement varies from room to room. No one under 10 years old may participate. Participants under the age of 16 must be accompanied by an adult. "The Sorcerer's Secret" and "Rock N Roll Hall of Fame" are for all ages. Due to Explicit Language and gory Imagery, "The Chosen" is recommended for ages 18 and up, with parental discretion for younger players.
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What is the maximum number of players per room?The maximum number of players varies from room to room. We want to make sure that all players are comfortable and have an equal chance at solving puzzles. The Dark Arts Secret Chamber: 2-6 players Revenge of the Yeti: 2-8 players The Chosen: 2-6 players
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Do I need to bring anything with me?Your Brain and Comfortable clothes and shoes. Phones are only to be used for emergency purposes. To prevent spills and distractions no food or drink is allowed. Water is available upon request.
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Can we take pictures or record our gameplay.No, It is strictly prohibited to take photos or video during your gameplay. At the conclusion of your game our game master will suggest a team photo in the room. You may request to use your own phone to use as you would like. We hold the rights to use team photos taken in our rooms for marketing and social media.
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Are there cameras in the escape rooms?Yes, there are cameras in the escape rooms for the safety of our guests and to monitor your progress.
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What happens if we don't solve the puzzles?Even if you don't solve all the puzzles, you will still be able to escape the room. Our game masters will provide you with clues and hints if you need them. All puzzles cannot be designed to be perfectly clear for every player, if you feel like you are stuck, take the hint and keep the fun going.
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Is the escape room safe?Yes, our escape rooms are very safe. We have strict safety protocols in place to ensure the safety of our guests. No matter the plot of the room nothing will purposefully hurt you during your experience. Our staff is monitoring your experience incase an emergency occurs.
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What are some tips for solving puzzles in an escape room?Look for hidden details and clues. Don't be afraid to experiment with different objects and combinations. Think creatively and work together as a team. Communicate effectively and share ideas.
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Can I wear costumes or props to an escape room?Yes, we happily allow costumes in any of our rooms. Please make sure the costume does not impede your ability to move freely or interact with our gameplay elements. Our Game masters will advise you on what is acceptable before entering the room.
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What happens if I break something in the escape room?We understand accidents happen and we have replacements for many of the handheld props and items in our rooms. If something is willfully damaged, our game masters will immediately stop the game and investigate if the game can continue. Customer replacement of an item may be necessary if the room is deemed unsolvable for the next team.
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What if it's raining?Unfortunatly some of the roads around us flood very easily. Please use the following instructions to assist arrival in heavy rain. W Olney Rd does not flood when heavy rain occurs. More information will be provided at a later time.
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How do I book an escape room?You can book an escape room on our websites booking page. The booking page will show you available times and dates for each room.
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What are the payment options?We accept major credit cards and debit cards. WE ARE COMPLETLY CASHLESS. We will only be able to accept cash if you have exact change or we have the means to provide change.
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Do I need to pay in advance?Yes, you will need to pay in advance for your escape room reservation using our booking page.
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Can I cancel or reschedule my reservation?Yes, you can cancel or reschedule your reservation up to 24 hours in advance by calling our phone number. Reservations cancelled less than 24 hours in advance will not be eligible for a refund.
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Are there any discounts or special offers available?Yes, we offer a variety of discounts and special offers throughout the year. Check our website or social media for the latest promotions.
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Are there any restrictions on what I can do in the escape room?There are a few things you cannot do in the escape room, such as smoking, damaging property, or tampering with clues. If something cannot be moved with two fingers it is not intended to be moved.
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What happens if I get scared or claustrophobic?Our rooms are not claustrophobic. They are designed to be fun and engaging for everyone. Even if the story suggests it, the door to the room will never actually be locked in the event someone needs to use the restroom or for emergency purposes. We recommend ages 16 and up for "The Chosen" as it has certain themes that may frighten some participants. Parental discretion is advised.
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Where can I see the full waiver?You can view the full waiver by clicking here. or at https://www.playccx.com/expanded-waiver
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Can I come back and play again?Yes, you are welcome to come back and play again as many times as you like. We offer three different escape rooms to choose from with more being added often.
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Will I get feedback on my performance?Yes, our game masters will provide you with feedback on your performance after the game. If you do not escape on time we will happily show you how close you were to finishing. We have a passion for creating games and never want to leave you feeling like you missed out.
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Will we be able to take a team photo after the game?Yes, at the conclusion of your game our game master will suggest a team photo in the room. You may request to use your own camera as well. We hold the rights to use team photos taken in our rooms for marketing and social media.
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